{{brand_name}} Messaging Privacy Policy
This Messaging Privacy Policy explains how {{brand_name}} (“we,” “our,” or “us”) collects, uses, and shares information in connection with our text message marketing program (the “Messaging Service”). This policy should be read together with our main Privacy Policy.
Collection of Information
- Directly provided information: Your phone number, email address, and any other details you supply when signing up.
- Message activity: Messaging history and any information included in your messages.
- Cookies and similar technologies: Technologies that may personalize your experience (e.g., cart reminders).
- Program participation: If you engage in promotions, contests, surveys, or research related to the Messaging Service, we collect contact information and any additional information you provide.
- Customer support: Information you provide when you contact us with questions or for assistance.
Use of Information
- Deliver and operate the Messaging Service.
- Analyze, maintain, and improve the Messaging Service.
- Personalize and customize your experience.
- Support customer service and resolve issues.
Sharing of Information
- Service providers: With third-party vendors who assist in providing the Messaging Service.
- Legal and compliance: When disclosure is required or appropriate to comply with law, respond to lawful requests, enforce contracts, protect rights or safety, or pursue legal remedies.
- Aggregated or de-identified data: We may share non-identifiable usage data with third parties such as advertisers, promotional partners, or sponsors.
Protection of Information
We implement physical, technical, administrative, and organizational safeguards appropriate to the sensitivity of the information collected to protect against unauthorized access, disclosure, or misuse. However, no online or electronic transmission is completely secure, and we cannot guarantee absolute security.
Retention of Information
We retain information as long as necessary to provide the Messaging Service and to comply with legal obligations. Information may also be retained to resolve disputes, enforce agreements, and protect our rights and the rights of our customers.
Choices and Controls
Consent to receive automated marketing text messages is not a condition of purchase. You may opt out of receiving further commercial text messages at any time by replying with one of the following commands: STOP, END, CANCEL, UNSUBSCRIBE, QUIT, REVOKE, or OPT OUT. After your request, you may receive one message confirming your opt-out. For additional details, see our Messaging Terms & Conditions.
Customer Care
If you are experiencing problems with the Messaging Service, contact us at {{support_email}} or visit {{support_url}}.
Main Privacy Policy
By signing up to receive text messages from us, you also agree to our main Privacy Policy.