
Ecommerce Product Specialist
At HC Brands, we are passionate about selling custom products. Here you will work in an exciting fast-paced environment loading new products and designs for those products, ensuring great customer experiences on our e-commerce platform. You will work closely with multiple areas of the business especially multiple Site Managers, SEOs, and Designers.
Job Duties and Responsibilities
· Create and maintain the SKU creation and management SOPs that document the standards for the organization.
· Build new products/SKUs using ArchiType, NetSuite, and the Magento content management system.
· Map SKUs between systems and build the bill of materials for NetSuite assembly SKU creation.
· Manage changes to current products/SKUs in ArchiType and Magento related to inventory, price and user experience updates.
· Configure option selection and build product wizards to optimize the user experience, maximize revenue and conversion.
· Setup, manage and update company stores for business customers.
· Become the subject matter expert for products listed on all sites/platforms (through time and training).
· Work independently and self-manage tasks to meet team priorities.
· Team player - work and communicate well across several other teams, being helpful, solution based and interacting with other team members as needed.
· Be part of an agile team - shifting and sharing responsibilities as the role demands.
· Being thorough and detailed is critical to this role.
· Strong analytical and troubleshooting skills.
Experience / Skills Required
· High school diploma or GED required
· Excellent data entry & typing skills required
· Strong experience working with Microsoft Office especially Outlook and Excel
· Excellent organizational skills – ability to prioritize – multi-task oriented
· Experience working in an e-commerce environment especially in regard to product information/details
· Exceptional interpersonal, influencing, and communication (written and verbal) skills
· Basic HTML knowledge desired
Job Type: Full-time

